Selling your products across multiple marketplaces instead of just one is the best way to scale yourD2C eCommerce strategy in the modern-day, that’s a simple fact. However, going multi-channel comes with a laundry list of questions that you need to answer:

Are your listings best-in-class and retail-ready in the eyes of each channel?

Can your current infrastructure support selling on multiple channels?

Can you manage orders as they come in from multiple channels simultaneously?

How will you employ technology and personnel to manage your most critical business operations seamlessly?

How will you deal with inventory when you need to supply multiple channels?

How do you ensure that orders are picked, packed, and shipped in the correct time frame, regardless of their source channel?

How will you deal with customer service enquiries?

How will you manage returns?

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